24 Hour Cancellation & Rescheduling Policy

Your session appointments are very important to the Chad Jones Photography team. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24-hour notice for cancellations or rescheduling of appointments.

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients needing to schedule a session to miss the opportunity to do so.

Any appointment missed, late canceled, no show, or not able to access the property without 24-hour notice will result in a $75 fee added to the invoice.

As a courtesy, your appointments are confirmed electronically the day before your scheduled appointment by email. From this confirmation email, you have the option of the following without a charge:

• confirm your appointment
• reschedule/change/modify your appointment
• cancel your appointment
• respond back by email or a phone call with any changes or issues

Any late arrival will shorten your appointment time and will not be made up by running into the next client’s scheduled appointment. We recognize that the set appointment time frames may differ from the actual appointment by 10-30 minutes based on traffic, or unforeseen issues arising from the previous session.

It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or weather that requires you or us we will reschedule your existing appointment and no discount or charges will apply.

Chad Jones Photography, Inc. stands by these policies. We feel that it is only fair that we honor the same policies to our clients. If we have to cancel a client with less than 24 hours notice of the appointment scheduled, we will honor the same policy and your next appointment will be free of charge.